Frequently Asked Questions

The section providing answers to frequently asked questions, commonly known as FAQs, aims to address customers' queries effectively and efficiently.

  • At Poole's Buildings LLC, we provide flexible purchasing options to suit your needs. If you choose our rent-to-own option, you can get started with just a valid ID and the first month's payment. For purchases exceeding $15,000, an additional 5% deposit is required, ensuring a straightforward path to ownership without a large upfront payment.

    For those looking for more traditional financing, we also offer true financing through Lendmark. This option requires a credit check as part of the application process. If approved, you can enjoy the convenience of zero down payment, making it easier to get the shed or barn you need without immediate financial strain.

    Whether you prefer the simplicity of rent-to-own or the flexibility of financing through Lendmark, we're here to help you find the best payment option to fit your budget and preferences.

  • Yes! All of our sheds and barns can be custom ordered to your exact design. Our Sales Representative will be glad to help you with your new design or you can click the Build My Shed tab to use our 3D Configurator and explore for yourself. Custom orders are no extra charge an can usually be completed and ready for delivery in 3 weeks .

  • We offer complimentary delivery within a thirty-mile radius of our location. For deliveries beyond this radius, there is an additional mileage charge. The over mileage rate is $6 per mile for sheds and barns up to 12 feet wide, and $9 per mile for structures that are 14 feet wide.

    Our delivery service ensures your shed or barn reaches you safely and efficiently, adhering to our commitment to quality service. If you have any questions about delivery fees or need assistance determining the delivery cost to your location, please don't hesitate to contact our team. We're here to help you every step of the way

  • Often times an accessory building permit is required. We encourage you to do your due diligence and be sure to get a permit if needed. Some of them will require you to log into a portal to request your permit. Their process is easiest when you call your respected dept. and allow them to walk you thru the process.

    Pinebluff - (910) 281-3124

    Aberdeen - (910) 944-7024

    Southern Pines - (910) 692-4003

    Carthage - (910) 947-2331

    Pinehurst - (910) 420-1633

    Whispering Pines - (910) 949-3141

    Rockingham -(910) 997-5546 Ext 113

  • To ensure a smooth delivery and installation of your shed, it's important that your site meets certain requirements. Please ensure the ground is solid and the site is within 18 inches of being level. When purchasing your structure, please inform your Sales Representative of these details.

    Our standard practice is to place sheds on 4-inch solid blocks and level them during delivery. However, if your site is not level, additional blocks may be required to properly install the shed. If upon arrival, our driver finds that the site is not suitable for installation due to uneven ground or other obstructions such as limbs, gates, or fences that have not been removed, a re-delivery fee may apply.

    To avoid any additional charges or delays, please prepare your site accordingly and notify us of any potential obstacles prior to delivery. Ensuring your site meets these requirements will help us provide you with efficient and hassle-free service.

  • No. We can hold your shed or barn up to 6 weeks if you aren't ready to take delivery right away. Just advise your rep, and he will make arrangements for a prolonged delivery.

  • Each city and county operates under unique regulations governing the conversion of spaces into livable areas. It's important to verify approval requirements by contacting your local planning and zoning office. Many of our customers have successfully transformed these spaces into comfortable and habitable living environments, demonstrating the potential for creative adaptation within regulatory frameworks.

  • Choosing the right size shed or barn depends on several factors, including your intended use, available space, and future storage needs. We offer a range of sizes to accommodate various requirements, from compact storage solutions to larger structures suitable for workshops or equipment storage.

    To determine the ideal size for your needs, consider what items you plan to store or use inside the shed or barn. If you're unsure, our team can assist you in assessing your space and recommending the most appropriate size. We also offer site visits where our experts can evaluate your property firsthand, helping to ensure the chosen structure fits seamlessly into your landscape.

    Whether you need a small garden shed or a spacious barn for agricultural equipment, we're here to help you find the perfect size to meet your needs effectively and efficiently.

  • At Poole's Buildings LLC, we pride ourselves on offering durable and high-quality sheds and barns crafted from premium materials. Our primary material for sheds is LP Smart Composite panels, renowned for their strength and resistance to weathering. These panels ensure longevity and low maintenance, making them ideal for various climates. For customers seeking an alternative aesthetic or additional durability, we also offer 40-year metal siding options.

    Additionally, all our sheds come standard with a 40-year metal roof, providing exceptional durability and protection against the elements. For those interested in a more traditional look, we provide the option of shingles for the roof, allowing for customization to match your preferences and architectural style.

    With our commitment to quality materials and customizable options, we ensure that every structure meets both functional needs and aesthetic desires, delivering lasting value and satisfaction to our customers.

  • Five Year Craftsmanship Limited Warranty

    Heritage Building Company provides a limited warranty on all products against material abnormality or workmanship defects for five years from the build date. This warranty ensures that each building meets the quality standards demonstrated by the model shown by our authorized dealers.

    Exclusions:

    • The warranty does not cover natural characteristics of pine or spruce wood, such as splitting, warping, or twisting.

    • Third-party products are covered by their respective manufacturer or seller warranties.

    • Acts of God (e.g., tornadoes, hurricanes) and damage from misuse, accident, improper maintenance, or alterations void the warranty.

    Buyer's Responsibilities:

    • Notify Heritage Building Company of any issues via the Warranty Claim Portal within 30 days of discovery.

    • Retain proof of purchase and provide necessary documentation and photos.

    • Perform regular maintenance as recommended.

    • Warranty service must be conducted by Heritage Building Company or an authorized agent.

    Void Conditions:

    • The warranty is void if the building is finished out by the buyer, used for purposes other than storage, or classified as a repossession.

    For detailed warranty terms and claims process, please visit our Warranty Claim Portal